sq777 Privacy Policy

1 Introduction & Purpose of This Policy

sq777 is a trusted online gaming platform in Bangladesh. Using our services requires you to provide certain personal information. The purpose of this privacy policy is to tell you clearly and transparently what information we collect, why we collect it, and how we keep it secure.

This policy applies to the sq777 website, mobile application, and all related digital services. By using sq777's services, you are considered to have accepted the terms of this policy. If you have any questions about this policy, please do not hesitate to contact us.

2 Information We Collect

sq777 collects two types of information — information you voluntarily provide, and information that is automatically generated while you use our services.

2.1 User-Provided Information

When registering an account or using our services, you may provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Bank or mobile banking account details (for financial transactions)
• Address (as proof of residence in Bangladesh)

2.2 Automatically Collected Information

While you use our platform, the following technical information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Your activity on the site (login time, game history, transaction records)
• Information generated through cookies and similar tracking technologies
• Referrer URL (where you came from before visiting our site)

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification agencies or payment processors. This information is always used lawfully and only for necessary purposes.

3 How We Use Your Information

sq777 uses collected information only for lawful and specific purposes. We never use your information unnecessarily or beyond those purposes.

• Account Management: To create, verify, and keep your account secure.
• Identity Verification (KYC): For age verification and fraud prevention — sq777 provides services to users aged 21 and above only.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To help resolve your issues and provide accurate assistance through 24/7 live chat.
• Security & Fraud Prevention: To detect and address unauthorized access, suspicious activity, and financial fraud.
• Service Improvement: To enhance your experience and resolve technical issues on the platform.
• Legal Compliance: To comply with applicable laws and regulations.

4 Cookies and Tracking Technologies

sq777 uses cookies and similar technologies to manage your session, remember your preferences, and improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the website. Without them, staying logged in and making secure transactions would not be possible. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences such as language selection and display settings, so you do not need to set them up again on your next visit.

4.3 Analytics Cookies

These cookies help us understand which pages are visited most and where issues occur. This information is used to improve our services. You can control these cookies from your browser settings.

5 Data Disclosure & Sharing

sq777 may share your information with third parties in specific and limited circumstances. The purpose of sharing information is clear and justified in every case.

5.1 Payment Processors

To complete financial transactions, we share necessary information with payment services such as bKash, Nagad, Rocket, and bank transfer providers. These third parties are required to adhere to strict privacy standards.

5.2 Technology Service Providers

Only service-related information is shared with the technology partners who assist in operating our platform. They work under our instructions and may not use this information for their own purposes.

5.3 Disclosure for Legal Reasons

We may disclose necessary information in response to a court order, a legitimate request from a government authority, or a legal obligation. This is not at sq777's discretion — it is a legal requirement.

5.4 What We Do Not Do

• Sell or rent your information to any advertiser or marketing firm.
• Share information with any third party other than our contracted partners.
• Use your information for marketing purposes without your consent.

6 Data Protection & Security Measures

sq777 uses industry-standard security technologies to protect your information. Our security measures are as follows:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Storage: Stored data is kept in encrypted databases.
• Two-Factor Authentication: An additional verification option is available when accessing your account.
• Regular Security Reviews: Our systems are regularly tested by security specialists.
• Limited Access: Only authorized staff can access information, and only to the extent necessary.
• Firewall & Anti-Fraud Systems: Suspicious activity is automatically detected and prevented.

7 Data Retention Period

sq777 does not retain your information longer than necessary. How long data is kept depends on the type of information and its purpose:

• Account Information: For as long as the account is active and, after closure, for a specific period as required by law.
• Financial Transaction Records: For the applicable period required to meet legal and regulatory obligations.
• Customer Support Communications: For a set period for issue resolution and future reference.
• Technical Log Data: For a limited period for security analysis and troubleshooting.

After a request to close an account or delete data, information that is not legally required to be retained will be securely deleted within a reasonable time.

8 Your Rights

As a sq777 user, you have the following rights regarding your information:

8.1 Right to Access

You can ask us at any time what information we hold about you. We will provide you with a copy of that information.

8.2 Right to Rectification

If any of your stored information is incorrect, you can request a correction. This can be done through your account settings or via support.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you can request that the processing of your information be restricted.

8.5 Right to Data Portability

You can request your information in a structured, readable format so that it can be used elsewhere.

9 Protection of Minors

sq777 firmly believes that online gaming is for adults only. Our services are specifically designed for users aged 21 and above.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from any minor.
• If we become aware that a user is a minor, their account will be closed immediately and any collected information will be deleted.
• If a parent or guardian believes their child has created an account without authorization, they can contact us.

10 Third-Party Services & Links

Our platform uses some third-party services (such as payment gateways). These third parties have their own privacy policies. sq777 is not responsible for how your information is handled on third-party sites. We advise you to read the privacy policy of any third-party service before using it.

Our game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) follow their own data protection standards. sq777 is responsible only for information collected on its own platform.

11 Changes to the Privacy Policy

sq777 may update this privacy policy from time to time. This policy may be revised if the scope of our services expands, legal changes occur, or security measures are improved.

For significant changes, we will notify you by email or through the platform. Continuing to use the service after a new policy takes effect will be taken as acceptance of the updated policy. The date of each update will be noted at the top of this page.